• How do we pick you up at airport?

    please tell us your full name, flight number, airline, terminal, arriving time, departure time, we will meet with you at the exit with a paper printed your name.

    such as the Terminal 3 international flights exit:
beijing airport t3 b exit
Beijing airport t3 b exit
receiver with a paper printed your name at b exit of t3, beijing airport
receiver with a paper printed your name at b exit of t3, beijing airport
  • How to contact with us at airport when you are in trouble?

    firstly, write down and remember our driver's mobile phone and email address in advance;
    then, when you are in trouble at the airport, finding the 3 minutes free phone to call the driver (asking the attendants to tell you how to call), or asking for help from the local people or police man, or the airport management people, to call us;

    beijing capital international airport, terminal, free 3 minutes telephone

    beijing airport telephone, free 3 minutes phone call
    beijing capital international airport, terminal, free 3 minutes telephone

    or, finding the free airport WiFi and connect it, sending email to us;

  • How to use the airport free WiFi?

    If you have china mobile SIM card, you can get the password according the following steps:

    Step1: Connect to wireless network
    Please connect the SSID: “AIRPORT-FREE-WiFi” on your mobilephone, then open any webpage through the browser.

    Step2: Get free username and password
    For first time login, please input your mobilephone number then click “Get Free Account ”, you will receive a SMS in seconds (please note:This service is only for mainland mobile phone numbers). Then type in username and password received from the SMS, and click the “log in” button to connect to internet. If you login for the second time, please input your username and password, then click the “login” button

    If you have no the china mobile SIM card, finding the WiFi Self-Service Terminals and use your passport to scan, and then:
    Step1: Open your passport with identity information page down
    Step2: Place your passport into scanning port
    Step3: Click “scan” button on screen
    Step4: Print username and password
    getting the WiFi account by scanning your passport
    getting the WiFi account by scanning your passport, the machine is less and some are don't work now.

         

  • How to use the airport 3 minutes free phone?
    airport telephone
    airport telephone free 3 minutes

    step 1: pick up the phone, the screen would change, specail the right side...the menu would display.right side menu of the screen, how to use the airport telephone, steps
    right side menu of the screen, how to use the airport telephone, steps

    step 2: choose the free local call or free distance call, then the dial screen would displaydail screen, free call, airport telephone
    dial screen, free call, airport telephone

    setp 3: dial the phone number, don't press any other key when finishing your dial to wail for the call connecting.

    other info on the telephone pillar:
    credit card, ic card, airport telephone
    credit card, ic card, airport telephone

    price list, airport telephone
    price list, airport telephone


  • How long will you take to check out from the airport immigration? and how long will we wait for you?

    General speaking, 1 hour or more is normal, the longest waiting time we waited for is 3 hrs because the guest could not online with her gmail to show her next stop ticket. 

    Therefore, our waiting time limit would be 3 hours.

  • How do we pick you up at hotel?

    Please tell us the hotel full english name registed at hotel for checking for your room number to contact with you, (option: room number), detail address, we will meet with you at the hotel lobby on the appointed time.

  • Where will the driver wait for you when you visit the attraction?

    general speaking, the driver will tell you where he will wait for you, such as:
    at mutianyu great wall, the driver will wait for you at the ticket room;mutianyu great wall ticket room
    mutianyu great wall ticket room, the driver will wait for his guests at this room at jinshanling great wall, the driver will wait for you at the tourist service center;

    jinshanling great wall tourist service center
    jinshanling great wall tourist service center, the driver will wait for the guests at here

    jinshanling great wall tourist service center room
    jinshanling great wall tourist service center room

    jinshanling great wall shop street
    jinshanling great wall shop street and park lot

    at summer palace, the driver will wait for you at the gate appointed in advance;east palace gate, summer palaceeast palace gate, summer palace

    east palace gate, summer palace
    east palace gate, summer palace

    at jingshan Park, the driver will wait for you at the west gate because there is a park there;jingshan west gate
    jingshan west gate

    park lot, jingshan park west gatepark lot, jingshan park west gate

    at temple of heaven, the driver will drop you off at north gate, and pick you up at the south gate;north gate, temple of heavennorth gate, temple of heaven

    at lama temple, silk market, pearl market, south luogu alley, the driver will wait for you at the park lot;

    parklot at south luogu alley (nanluoguxiang)
    park lot at south luogu alley (nanluoguxiang)

  • How the women use the toilet?

    Don't squat down on the closestool, it is very dangerous because the closetool might be crushed and you might be wounded.

    Don't squat down on the closestool
    Don't squat down on the closestool

    the right way is using the toilet paper to cover the closestool as the following:how the women to use the toiletusing the toilet paper to cover the closestool

    or asking the driver to get the closestool cover paper we prepare in advance for you and use it as the following:closestool cover paper
    closestool cover paper

    how to use the closestool cover paper

    the correct way to use the closestool cover paper
    the correct way to use the closestool cover paper

  • If you lost your way, how find your driver?
    best way is to write down the driver's mobile phone number, and the driver would give you a local mobile phone to let you keep contact with him. if not, you could borrow from any local chinese to call the driver.

  • If you take your baby, what preparation should you do?
    please tell us your needs, we willl prepare the babychair for you.

  • When will you pay?
    when arriving back at the destination, please you pay to the driver.

  • How about the gratuity?
    we think the gratuity would be your acceptance and prise of services performed, and will encourage our driver to supply the better service.

 

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