- How do we pick you up at airport?
please tell us your full name, flight number, airline, terminal, arriving time, departure time, we will meet with you at the exit with a paper printed your name.
such as the Terminal 3 international flights exit:
- How to contact with us at airport when you are in trouble?
firstly, write down and remember our driver's mobile phone and email address in advance;
then, when you are in trouble at the airport, finding the 3 minutes free phone to call the driver (asking the attendants to tell you how to call), or asking for help from the local people or police man, or the airport management people, to call us;
beijing capital international airport, terminal, free 3 minutes telephone
or, finding the free airport WiFi and connect it, sending email to us;
- How to use the airport free WiFi?
If you have china mobile SIM card, you can get the password according the following steps:
Step1: Connect to wireless network
Please connect the SSID: “AIRPORT-FREE-WiFi” on your mobilephone, then open any webpage through the browser.
Step2: Get free username and password
For first time login, please input your mobilephone number then click “Get Free Account ”, you will receive a SMS in seconds (please note：This service is only for mainland mobile phone numbers). Then type in username and password received from the SMS, and click the “log in” button to connect to internet. If you login for the second time, please input your username and password, then click the “login” button
If you have no the china mobile SIM card, finding the WiFi Self-Service Terminals and use your passport to scan, and then:
Step1: Open your passport with identity information page down
Step2: Place your passport into scanning port
Step3: Click “scan” button on screen
Step4: Print username and password
getting the WiFi account by scanning your passport, the machine is less and some are don't work now.
- How to use the airport 3 minutes free phone?
airport telephone free 3 minutes
step 1: pick up the phone, the screen would change, specail the right side...the menu would display.
right side menu of the screen, how to use the airport telephone, steps
step 2: choose the free local call or free distance call, then the dial screen would display
dial screen, free call, airport telephone
setp 3: dial the phone number, don't press any other key when finishing your dial to wail for the call connecting.
other info on the telephone pillar:
credit card, ic card, airport telephone
price list, airport telephone
- How long will you take to check out from the airport immigration? and how long will we wait for you?
General speaking, 1 hour or more is normal, the longest waiting time we waited for is 3 hrs because the guest could not online with her gmail to show her next stop ticket.
Therefore, our waiting time limit would be 3 hours.
- How do we pick you up at hotel?
Please tell us the hotel full english name registed at hotel for checking for your room number to contact with you, (option: room number), detail address, we will meet with you at the hotel lobby on the appointed time.
- Where will the driver wait for you when you visit the attraction?
general speaking, the driver will tell you where he will wait for you, such as:
at mutianyu great wall, the driver will wait for you at the ticket room;
mutianyu great wall ticket room, the driver will wait for his guests at this room at jinshanling great wall, the driver will wait for you at the tourist service center;
jinshanling great wall tourist service center, the driver will wait for the guests at here
jinshanling great wall tourist service center room
jinshanling great wall shop street and park lot
at summer palace, the driver will wait for you at the gate appointed in advance;east palace gate, summer palace
east palace gate, summer palace
at jingshan Park, the driver will wait for you at the west gate because there is a park there;
jingshan west gate
park lot, jingshan park west gate
at temple of heaven, the driver will drop you off at north gate, and pick you up at the south gate;north gate, temple of heaven
at lama temple, silk market, pearl market, south luogu alley, the driver will wait for you at the park lot;
park lot at south luogu alley (nanluoguxiang)
- How the women use the toilet?
Don't squat down on the closestool, it is very dangerous because the closetool might be crushed and you might be wounded.
the right way is using the toilet paper to cover the closestool as the following:using the toilet paper to cover the closestool
or asking the driver to get the closestool cover paper we prepare in advance for you and use it as the following:
closestool cover paper
the correct way to use the closestool cover paper
- If you lost your way, how find your driver?
best way is to write down the driver's mobile phone number, and the driver would give you a local mobile phone to let you keep contact with him. if not, you could borrow from any local chinese to call the driver.
- If you take your baby, what preparation should you do?
please tell us your needs, we willl prepare the babychair for you.
- When will you pay?
when arriving back at the destination, please you pay to the driver.
- How about the gratuity?
we think the gratuity would be your acceptance and prise of services performed, and will encourage our driver to supply the better service.